FAQ
Q
Are you a trading company or a factory?
We are a factory. The manufacturing facility covers an area of more than 16,000 square meters. You are always welcome to visit our factory.
Q
What are your terms of payment?
Our payment term is typically T/T 30% in advance, with the remaining balance settled against the copy of the B/L.
Q
What are your terms of delivery?
Usually, our standard terms of delivery are FOB.
Q
How about your delivery time?
Generally, it takes 10 to 20 days after receiving the advance payment and finalized artwork. The specific delivery timeline depends on your order items and quantity.
Q
What is the material being used for your products?
Our products are manufactured using high-quality cold-rolled steel for maximum durability and strength.
Q
Is custom size available if I cannot find the right model in your catalog?
Yes, custom sizing is fully available. We specialize in producing tailor-made products based on your specific designs and requirements.
FortisRack
